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【Notice Regardig JP Refund】

2026.09.13

When claiming your tax refund at the airport, you must first register with the JP Refund app and enter the information from the QR code on your receipt, along with your personal information. At the airport, you will need to present your passport, receipt, and purchased items to Customs for inspection and approval. Important Notes Regarding JP Refund ・The purchaser’s passport information, credit card or QR payment information, and the information registered in the JP Refund app must all belong to the same person. ・You must leave Japan within 90 days of the purchase date and have your tax-free purchase approved by Customs when departing Japan. After leaving Japan, the tax refund procedure must be completed within 200 days from the original purchase date. ・If you have reserved an item and the item has not yet been collected, the tax-free procedure cannot be completed at the airport because you do not have the purchased item with you. In this case, you must first return to your home country and then come back to Japan to collect the reserved item. After collecting the item, please ask the store to reissue the receipt for a new tax-free registration. You will then need to register the new receipt information in the JP Refund app and obtain approval from Customs at the airport. --------------------------------------------------------------------------- 在机场办理免税款退还时,您需要事先注册 JP Refund App,并在APP中输入收据上的QR码信息以及您的个人信息。 到达机场后,您需要在海关检查时出示护照、收据以及所购买的商品,并接受海关检查及确认。 ※ 使用JP Refund时的注意
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